Faq

Orders are sent to our logistics center every working day at 9am. All orders placed before 9am on a working day will be shipped the same day, orders placed after 9am will be shipped the next working day.

You will find below the delivery time of your package according to its destination, from the time of shipment :

• In metropolitan France, Belgium and Luxembourg, the delivery time by Mondial Relay is from 3 to 6 working days from dispatch. By Colissimo, the delivery time will be from 2 to 3 working days as from the expedition. Chronopost shipments are delivered before 1pm the day after the shipment.

Please note that for Mondial Relay shipments, the pick-ups are not done daily at our logistician, so there may be a delay between the moment your order is sent in your customer account, and the moment your package is given to Mondial Relay, in your tracking.

• In the European Union and Switzerland, DHL home delivery will be carried out in 2 to 3 working days from dispatch. This time may vary according to the local postal services.
• In Overseas zone 1 and 2, Colissimo home delivery will be made in 5 to 7 working days from the date of shipment. This time may vary according to local postal services.
• For the rest of the world, DHL home delivery will be made in 3 to 5 working days from the date of shipment. This time may vary depending on local postal services.

Attention, if your item is in pre-order, a gauge is present under each product (see Pre-order section), giving you an indicative delivery time in number of days.

METROPOLITAN FRANCE AND CORSICA

• Mondial Relay: free for orders over 50€ purchase. 5€ under 50€ of purchase.
• Colissimo: free for orders over 90€. 7€ under 90€ of purchase.
• Chronopost : 10€ for any order. ( free for purchases over 90€ from the 17/12 to the 25/12)
• Free returns.

BELGIUM AND LUXEMBOURG

• Mondial Relay: free from 70€ purchase. 5€ under 70€ of purchase.
• Colissimo: free for orders over 150€. 7€ under 150€ of purchase.
• DHL : 10€ for any order.
• Free returns.

GERMANY, NETHERLANDS

• Colissimo: free from 200€ purchase. 10€ under 150€ of purchase.
• DHL: 10€ for all orders.
• Returns at the customer's expense.

IRELAND, UNITED KINGDOM, SPAIN, ITALY AND PORTUGAL

• DHL : 10€ for any order.
• Returns at the customer's expense.

UNITED KINGDOM

• DHL : 25€ for orders of 150€ and under. 15€ for orders over 150€.
• Returns at the customer's expense.

REST OF THE EU

• DHL : 15€ for any order.
• Returns at the customer's expense.

SWITZERLAND

• DHL : 20€ for any order.
• Returns at the customer's expense.

UNITED STATES AND CANADA

• DHL : 25€ for any order.
• Returns at the customer's expense.

REST OF THE WORLD

• DHL : 30€ for any order.
• Returns at the customer's expense.

Absolutely! At Maradji's, no borders, you can order our designs from anywhere in the world.