SHIPPING & RETURNS

SHIPPING

Orders are forwarded to our logistics partner every business day at 11 a.m. Any order placed before 11 a.m. on a business day will be shipped the same day. Orders placed after 11 a.m. will be shipped on the next business day.

Our team is fully committed to ensuring fast delivery. Please note that during busy periods, shipping times may be longer. You should allow approximately 3 to 5 business days after order confirmation for Colissimo delivery, and 5 to 10 business days for Mondial Relay. Express delivery options remain unchanged.

For your information: if your order includes a pre-order item or an item with delayed shipment, please refer to the delivery times specified on the product page.

RETURNS

You have 15 days after receiving your order to request a return.

How to make a return?

  1. Log in to your customer account, go to the “My Orders” section, and select the relevant order.
  2. Click on “Create a return request” and follow the instructions displayed.
  3. Ensure that the returned item(s) are new, unworn, and in their original packaging.

Once your return has been received and approved, you will be notified by email, and the refund will be processed to your original method of payment.

SHIPPING RATES AND CONDITIONS BY COUNTRY

    

FRANCE (MAINLAND AND CORSICA)

Mondial Relay Free from €70 purchase €4 below €70 3 to 5 business days
Colissimo (home delivery) Free from €150 purchase €5 below €150 3 to 5 business days
Chronopost €9 for all orders Delivery within 48h (business days), signature required

Free returns.

OVERSEAS TERRITORIES

Colissimo €35 from €50 purchase €25 below €50 Delivery times may vary by destination

Returns at the customer's expense.

BELGIUM AND LUXEMBOURG

Mondial Relay Free from €70 purchase €5 below €70 3 to 7 business days
Colissimo Free from €190 purchase €4 between €70 and €190
€6 below €70
3 to 7 business days
UPS €4 from €190 purchase €8 below €190 2 to 5 business days

Free returns.

GERMANY

Mondial Relay Free from €70 purchase €5 below €70 3 to 7 business days
Colissimo Free from €190 purchase €4 between €70 and €190
€8 below €70
3 to 7 business days
UPS €4 from €190 purchase €8 below €190 2 to 5 business days

Returns at the customer's expense.

SPAIN AND THE NETHERLANDS

Mondial Relay Free from €70 purchase €5 below €70 3 to 7 business days
Colissimo Free from €190 purchase €4 between €70 and €190
€8 below €70
3 to 7 business days
UPS €4 from €190 purchase €8 below €190 2 to 5 business days

Returns at the customer's expense.

REST OF THE EUROPEAN UNION

Colissimo €8 from €190 purchase €12 below €190 3 to 7 business days
UPS €10 from €190 purchase €14 below €190 2 to 5 business days

Returns at the customer's expense.

UNITED KINGDOM AND NORWAY

Colissimo €8 from €190 purchase
€10 between €50 and €190
€12 below €50
3 to 7 business days
Chronopost €10 from €190 purchase €14 below €190 2 to 5 business days

Returns at the customer's expense.

SWITZERLAND

Colissimo Free from €70 purchase €6 below €70 3 to 7 business days
Chronopost €10 from €190 purchase €12 below €190 2 to 5 business days

Returns at the customer's expense.

REST OF THE WORLD

Colissimo €25 for all orders Delivery times vary by destination
UPS €10 from €190 purchase €14 below €190 Delivery times vary by destination

Returns at the customer's expense.

UNITED STATES

We do not ship to the United States.